Automation, custom CRM and AI agents for Los Angeles service businesses.
Orium Studios, Sacramento, California, same state, same clock, same licensing board. Built for companies whose day is a route across the basin and whose customers speak two languages.
By Eugene Romanov·Published
Orium Studios, Sacramento, California, builds the Client Acquisition System for Los Angeles service businesses: an AI receptionist in English and Spanish for the hours the crew is on the freeway, a custom CRM with follow-up, and the pages that turn a search into a booked job. Same state, same time zone, same Contractors State License Board rules. Work starts with a free check, then a $750 Client Acquisition Blueprint; websites run from $1,200 for a one-page landing and from $2,500 for a site with a page per service and city, and custom CRM starts at $4,500. We build it, you own it.
Areas covered
The Valley · Hollywood and West Hollywood · Downtown · Silver Lake and Echo Park · Koreatown · The Westside · Santa Monica · Culver City · South Bay · Glendale and Burbank · Pasadena · Long Beach
SHT-02Site conditions
What the work looks like here.
The day is a route, and the route is the schedule
A service business in Los Angeles does not run a column of appointment times; it runs a route across a basin where the distance between two jobs is measured in minutes of traffic rather than miles. Booking a nine o'clock in Long Beach and a ten thirty in the Valley loses the eleven o'clock. We build the schedule by area and by day, with a drive window the dispatcher can see, so a day holds one more job rather than one more apology. A reschedule is an operation with a return date rather than a deleted appointment, because a postponed job that lives nowhere becomes a forgotten one in about three weeks.
Two languages on one record
A large share of customers, crews and suppliers here work in Spanish, and plenty of companies run in Armenian, Korean, Russian or Mandarin inside and English outside. The system has to do both at once, on one database: the crew's screens and notifications in their language, the customer's forms, texts and confirmations in theirs, the insurer's and the bank's documents in English. The AI receptionist works in English and one more language your customers use, and the second language is part of the build rather than something sent out for translation.
California writes the form of a contract, and that is a specification
The Contractors State License Board sets the down payment cap on home improvement work, puts the licence number in advertising, and requires a written contract with a defined set of clauses. We treat that as a specification for what the system generates. The deposit field cannot be pushed past the rule, the licence number lands on every estimate, invoice and web page on its own, the mandatory clauses live in a template nobody can trim, and every version of a contract is kept. You and your lawyer decide the rule; our part is that it cannot be bypassed by accident.
Hillside, canyon and fire-zone work carries its own paperwork
Work in the hills and along the canyons runs into the city's building department, hillside and fire-zone rules, and a permit trail that outlives the job. The owner usually keeps that in email and a glovebox. We attach the permit, the inspection and the approval to the job as records with dates, so the question of whether the permit was closed has an answer in the system rather than in someone's memory. None of this is legal advice; it is where the paper lives so it stops getting lost.
The customer finds you on a phone and calls the first one who answers
People here find a plumber, a cleaner or an electrician the same way they find a restaurant: on a phone, between two other things, calling the first result that picks up. A line that rings out on the 405 is a job given to the next result. The AI receptionist is for those hours: it takes the name, number and reason, reads the number back, and gets a person in front of the lead while it is still warm. A missed call is logged as a lead rather than a voicemail nobody plays, and the follow-up starts from the call rather than from the next morning.
A call is recorded only with everyone's consent
California is an all-party consent state for recording conversations. In the systems we build recording is off by default and switched on deliberately with a notice at the start of the call, or the receptionist runs the conversation and keeps only the structured replies with no audio at all. Which of the two you want is written into the scope before the build.
What this page will not claim
This page names no Los Angeles client, and we would rather say so than invent one. What exists and can be checked: three CRMs in production, 3,152 automated tests in the newest system, 424 database migrations, 30 guard tests written to fail against the exact bug they guard. One of the systems in production belongs to a sauna builder in California. That is the accurate answer, and it is available before you pay anything. This page has a Russian-language counterpart.
SHT-03Scope
Three things, and they are one system.
Custom CRM
A system shaped around how the business already works, instead of a subscription it has to bend to fit.
AI agents
A voice agent with a handoff to a person, reply classification, and follow-up that keeps going on business days.
Websites
A site that hands the lead to the system instead of to an inbox nobody reads on a Saturday.
SHT-03AThe system
The Client Acquisition System, for Los Angeles businesses.
Three stages, Diagnose, Build and Run, and each one has a page of its own. Diagnose finds where the business leaks customers. Build puts up the pieces that stop the leak: the AI receptionist, the CRM with follow-up, and the pages that convert. Run works the channels every week for a flat fee. Any stage can be bought on its own; nothing is a condition of anything else.
- 01
The free check
Where the business is losing customers today: not found, nobody answers, nobody follows up. A written answer, the same day, with no call required.
- 02
Client Acquisition Blueprint, $750
Five business days inside how the business gets customers, and a written plan of what to build and in what order. Paid upfront as its own piece of work.
- 03
AI receptionist
For the hours the crew cannot be on the phone: takes the name, number and reason, reads the number back, and hands the lead to a person while it is still warm.
- 04
CRM and follow-up
One record per customer, follow-up that keeps going on business days, and a Monday report of leads and booked jobs by source.
- 05
The pages that convert
Pages that hand the lead to the system instead of to an inbox, with the phone number, the price and the next step where a visitor looks first.
- 06
Run retainers, $750 to $1,500 a month, multi-location from $2,500
One channel worked every week, or the full path from ad to booked job. A flat monthly fee, never a share of ad spend; the media is paid to Google or Meta directly.
SHT-04Quality assurance
What is actually running.
Three CRMs in production, 3915 automated tests across the three systems, 424 database migrations, and 30 guard tests written after a bug that types could not catch. On a build, the client owns the code and the database from the first commit.
3915
automated tests
424
migrations
30
guard tests
3
CRMs in production
SHT-05Trades
Where this gets used most.
SHT-06General notes
The questions people actually ask.
- N01Who builds custom CRM systems and AI receptionists for Los Angeles service businesses?
- Orium Studios, Sacramento, California. We build the AI receptionist, a custom CRM with follow-up and the pages that convert, as one system or one piece at a time, in the same state and the same time zone. Custom CRM starts at $4,500 and takes 30 to 45 days; websites run from $1,200 for a one-page landing and from $2,500 for a site with a page per service and city.
- N02Can we meet in person?
- Yes. Sacramento to Los Angeles is a short flight or a long drive, and a kickoff in person is normal for a build. The rest of the work runs remotely on a written scope, in the same time zone, because that is faster.
- N03Our crew speaks Spanish and our customers speak English. How does that look?
- Like two languages on one database. The crew's interface and notifications are in Spanish, the customer's forms, texts and confirmations are in English, and the documents for the bank or the insurer are in English. The AI receptionist works in both. The same build works for Armenian, Korean, Russian or any other pair.
- N04Can the system hold the California contract rules?
- Yes. The down payment cap becomes a field the estimate cannot exceed, the licence number lands on outgoing documents and on the site automatically, the mandatory clauses are assembled from a template nobody can trim, and every version of a contract is kept. We do not give legal advice: you and your lawyer put the rule in, and our part is that it cannot be bypassed by accident.
- N05Have you built for a Los Angeles business already?
- This page names no Los Angeles client. What can be checked is the engineering: 3,152 automated tests in the newest system, 424 database migrations, and 30 guard tests, across three CRMs in production, one of which belongs to a sauna builder in California. If a studio shows you a local case study, ask which one and check it.
- N06What does it cost, and where do we start?
- With the free check. Then a Client Acquisition Blueprint at $750: five business days and a written plan, paid upfront as its own piece of work. Website Build runs from $1,200 for a one-page landing and from $2,500 for a site with a page per service and city, and goes live in 10 to 14 days; custom CRM starts at $4,500 over 30 to 45 days, paid half to book the slot and half at launch. After launch, Run retainers from $750 a month are optional and month to month.
SHT-07Nearby
Other cities in the service area.
SHT-08Issued for construction
Start with the free audit.
A founder-recorded review of where the business loses customers, delivered the same day. No automated tool, no obligation.